Given the recent development and projected trajectory of Hurricane Irma our team is taking the necessary steps to ensure that we are both fully prepared personally to weather this storm and still provide the level of operational support our global customers require:
You may already be aware that Addigy is headquartered in Miami, FL. Our Florida Governor Rick Scott has already placed every county within Florida in a state of emergency as the storm inches closer and is potentially threatening to make landfall.
The People Plan
Although all of our cloud infrastructure and tools we use to do our job live securely in the cloud with proper data recovery & failover (for moments precisely like now) our most important assets are the Addigy team and their families. Many team members lived in hard-hit areas of Miami during catastrophic Hurricane Andrew and can attest that even a Category 2 hurricane like Wilma can cause widespread power loss for weeks, so it’s not unreasonable to expect a disruption of power within the coming days if this storm makes landfall.
To maintain Addigy's service continuity, we will be relocating core operational staff outside the state of Florida during the next 24 hours. Rest assured that we are not going to be taking any chances personally or have the Addigy organization lack the operational resources to support all of you throughout your day-to-day needs with Addigy.
The Preparation Checklist
As we prepare for the storm, this is an excellent time for all of our partners to review their own day-to-day business continuity plan. Here's Addigy's checklist for preparations with our office and assets:
- Low Tech - Elevate all valuable equipment and assets high off the floor in the office and cover all computers and monitors on desks with a simple garbage bag. You never know when a small roof leak can cause some expensive asset damages, especially for our rather expensive Apple equipment.
- Data Backups - Addigy is a 100% Apple Mac organization, and therefore we opt to try to achieve a 3-2-1 Backup Strategy. Logistically this means:
- TimeMachine backup to a Synology NAS with RAID 1 disk mirroring that we manage through Addigy and is offsite mirrored to Amazon AWS S3. You may wonder why we don't back up the NAS to Backblaze B2 and save storage costs. However, this means relying on one vendor for all offsite data warehousing.
- Offsite File Data Backup with BackBlaze which we deploy and manage through Addigy
- Last is an external drive of the TimeMachine Backups, if we need to recover from offsite sources, it might take days to pull over the internet
- Network Redundancy - Addigy maintains two internet circuits (Business Cable Internet & Fiber Internet), but we don't expect that this helps us much even after the storm... usually everyone's down
- Power Surges - We prefer to completely power down the office when we leave to ride out a storm at the power strip level, no reason we need to trust expensive Apple equipment to a $10 surge protector
As our team logistically travels to 'higher ground,' please expect a possible delay in support response. We thank you for your business here at Addigy, and we look forward to demonstrating our commitment to supporting all of you, even during a Hurricane.
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The Addigy Team.