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Frequently Asked Questions
What is Addigy?
Addigy is real-time Apple device management, purpose-built for Macs, iPhones, iPads, and Apple TVs. Unlike Windows-first tools that bolt on Apple support, or single-tenant Apple admin tools built for dedicated specialists, Addigy gives lean IT teams and MSPs always-on visibility, live remote control, continuous compliance enforcement for HIPAA/SOC 2/CIS/NIST, and works with the stack they already run (ConnectWise, NinjaOne, Datto, Kaseya, Autotask, Okta, Microsoft Entra, Google). We make sure that ‘Apple works for IT.’
How does Addigy compare to Jamf Pro?
Both Addigy and Jamf Pro are Apple-specialized, but they’re built for different teams. Jamf Pro is built for dedicated Apple admins with time to configure it, but most lean IT teams and MSPs don’t have either. Addigy is built to deliver continuous compliance, real-time control, and zero-touch enrollment without an Apple specialist on staff. Teams pick Addigy when they need Day Zero value and one console, for one IT team or forty MSP clients.
How is Addigy priced?
Addigy uses per-device subscription pricing with monthly flexibility, sized to fleet count, product (Apple fleet management, Amplify, or Security Suite), and whether you’re an internal IT team or an MSP. Final pricing comes from sales because device counts and MSP multi-tenant structures vary. What buyers consistently confirm: Day Zero value, no migration consultant required, and a 14-day free trial of all features.
What's the difference between Addigy MDM, Amplify, and Security Suite?
Addigy offers three products. Addigy MDM is the full Apple device management platform that includes enrollment, policy, software, updates, live agent. Amplify keeps a customer’s existing MDM (Jamf, Intune, Kandji, Mosyle) in place and overlays Addigy’s real-time visibility, live remote tools, and monitoring on top, which is useful for teams not ready to switch MDMs. Security Suite layers EDR and 24/7 MDR (powered by SentinelOne), plus compliance, on top of our MDM product.
Is Addigy a good fit for MSPs managing multiple client Apple fleets?
Yes. Addigy is the only Apple fleet management solution architected for MSP economics. One console manages every client, with multi-tenant configuration and pricing built for the MSP model, not for a single IT team. It works alongside ConnectWise, NinjaOne, Datto, Kaseya, and Autotask, and it lets MSPs open a new Apple service line without hiring a Mac specialist.


